ABEY EASY HOOKERS™
Always the innovator, Abey were the first Australian company to source, introduce, distribute and communicate the benefits of flexible connectors to plumbers throughout the nation. The product has now become a standard operational product for the plumbing industry. Abey’s expertise in this field is second to none and their range of flexible water and gas connectors are the best in the market place and have been tested and proven over many years. There are a lot of inferior products that have entered the market that have not had the scrutiny and quality checks resulting in a lot more costly mishaps. Insist on Abey quality for your connector choice.
Terms of warranty
Abey Australia Pty Ltd A.B.N. 34 004 589 879 (Abey) warrants the original purchaser of the products that under proper care, domestic/residential use and maintenance the products supplied by Abey, will be free from defects in workmanship and materials subject to the terms and conditions which follow. Abey’s warranty only applies to the original owner and is not transferable.
This Limited Warranty provides that those products listed below are warranted against defects in workmanship or materials for the respective periods noted:
- Braided Polyamide Flexible Water Connectors (Abey’s Polyamide Hi Class Easy Hookers™) – 15 year period
The Warranty period applies from the date of purchase. Claims made pursuant to the terms of this warranty must be made immediately after the discovery of any defect.
Abey’s liability in all events is limited to the purchase price paid for the product or to the repair or replacement of the product (or the defective part or parts of the product) provided that:
- The defects have arisen solely from faulty workmanship or materials;
- Before using the product the buyer has determined its suitability for the purpose to which it will be used;
- The hose assembly has not had any exposure to heat, corrosive atmosphere or corrosive agents.
Abey will not be liable for any indirect or consequential damages or economic loss of any other kind including, without limitation, product losses. All claims are subject to laboratory appraisal
Warranty Conditions and Exclusions
The Warranty will be void if:
- The product is incorrectly installed;
- Installed for the wrong application;
- Installed inside walls, ceilings etc.
- Installation or part installation by the purchaser or any person other than a Licensed Plumber or tradesperson licensed to install this product;
- Product is twisted, kinked, stretched, or over tightened;
- Braiding is exposed to corrosive agents including aggressive potable water;
- Where the product is used in a manner deemed inappropriate or unsuitable by Abey;
- The customer cannot provide proof of purchase or equivalent documentation.
Whilst our products are manufactured to the highest standard, our warranty is in addition to other rights and remedies that you have under Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).
Warranty Claims Process
Warranty Claims only cover products that are installed. If the product has not been installed, please return the product to the place of purchase.
To process a Warranty Claim with Abey Australia, the process is as follows:
- Scan and save your proof of purchase/invoice;
- Log on to the Abey Australia website www.abey.com.au
- Go to the After Sales & Service section located at the bottom of the home page www.abey.com.au/after-sales/;
- Click on “I am a consumer or tradesperson”
- Read the Terms of Warranty, Exclusions and Conditions relevant to your product;
- Acknowledge that you have read the Terms of Warranty;
- Complete the online form and submit;
- Upon completion, a warranty claim number will be sent to the nominated email address. Please use this number for all future correspondence with Abey Australia.
Polyamide High Class Hookers
|8 x 255mm ½ FL/C||NP2400|
|8 x 300mm ½ FL/C||NP2401|
|8 x 450mm ½ FL/C||NP2402|
|8 x 600mm ½ FL/C||NP2404|
|8 x 1000mm ½ FL/C||NP2407|
|8 x 225mm||NP2580|
|8 x 300mm||NP2581|
|8 x 450mm||NP2582|
|8 x 600mm||NP2584|
MIXER HOSE TAILS
MIXER HOSE Extentions
CISTERN INLET HOOKER
|8 X 350mm||NP350CI|